Encryption everywhere
Data is encrypted in transit and at rest. Credentials are never stored in plain text.
Legal
Security.
How your money and your data are protected, and what we ask of you. Written plainly, because security advice nobody reads protects nobody.
Device-level access
Biometric unlock and device binding, so a stolen password alone is not enough.
Approval before money moves
Every money-moving action is confirmed by you. No automation bypasses that.
Fraud monitoring
Unusual activity is flagged and, where necessary, held until you confirm it was you.
What we will never ask for
We will never ask for your PIN, your password, or a one-time code — not by phone, not on WhatsApp, not by email. Anyone who does is not us. Report it to [email protected].
Reporting a vulnerability
If you have found a security issue, write to [email protected] with enough detail to reproduce it. We will acknowledge within two business days, keep you updated, and credit you if you would like us to. Please do not test against other people’s accounts.
If something goes wrong
Freeze your cards from the app immediately, then contact support. A frozen card cannot be charged, and freezing costs nothing if it turns out to be a false alarm.
Report a security issue
[email protected] — acknowledged within two business days.
Open your account